FAQ

What can I use your freebies for?

Usage guidelines for our free products can be found on the Licensing page. Each free product will indicate in the description whether it is free for Personal Use Only, Personal & Desktop Commercial Use, or Personal & Commercial use.

Use the dropdown menu on our product pages to select the appropriate license for your project.

Please be sure to review the license terms for each option to ensure it is suitable for your project. If you have any specific questions, send us an email at hello@pixelsurplus.com, or use our contact page and we'll be happy to help out.

 

Can I use your fonts in a logo or website design?

As long as you acquire the correct license, yes.

For logo use, a Desktop Commercial Use License or Commercial Use License must be obtained. In certain situations for large companies, a Large Volume Commercial Use License must be purchased. Please review our Licensing page for details.

To embed fonts in your website or a clients website, you must acquire a Web Font License. Use the dropdown menu on our product pages to select the license with the appropriate traffic volume.

 

Are your prices a one-time fee, or annual?

All prices listed on our site are one-time fees that include all future use under the license terms.

We also have a membership program that provides free products and exclusive discounts - PS Pro, however it is entirely optional.

 

Do you create custom logos, fonts or websites?

Yes! Please reach out with details about your project and we'll be happy to discuss our creative services with you! Feel free to send us an email at hello@pixelsurplus.com, or use our contact page.

 

Where do you get your freebies?

We've created over 100 original products in house. We also have agreements and deals with many great designers to offer their products for free on Pixel Surplus. All freebies posted on our site have been 100% approved by the original creators. You can rest assured that any use within the guidelines of our licenses is okay.

 

How do I download the freebies?

In order to download our free products we ask that you subscribe to our mailing list. We'll reach out with new free products a few times each week. After entering your email a download link will be sent to your email. Click the link and your download will start immediately.

 

How do your bundles work?

Each month (sometimes more frequently) we work with a selection of designers to offer you an unbeatable deal of curated premium design products. These bundles are always limited time only, usually lasting 31 days. The discounts you'll receive are around 90%, usually saving you more than $400 off the original price of all the included products.

After purchasing a bundle you'll receive a link via email to download your products. If you experience any issues please send us an email at hello@pixelsurplus.com, or use our contact page.

 

How can I pay for your bundles?

We have a number of payment options including PayPal, Mastercard, Visa, Apple Pay, Shop Pay & American Express. All prices are in USD.

 

Do you offer refunds?

If you purchase one of our bundles and are not satisfied for some reason, we are usually able to offer a full refund. In order to avoid this we strive to make our bundles as clear as possible.

We have very good response time if you do have any pre purchase questions, just send us an email at hello@pixelsurplus.com, or use our contact page.

  

Can I purchase an expired bundle?

Sorry, once they're gone, they're gone forever. The good news is we try really hard to continue putting out excellent bundles with popular designers & products, so there's a good chance you'll enjoy the bundle that follows.

 

If you have any other questions, comments or suggestions, just end us an email hello@pixelsurplus.com, or use our contact page.